|
Are there any additional costs to the prices shown?
A
delivery charge will apply, for England & Wales; £45 for a bench and £55 for a tree seat.
Scotland costs a little more. Please ask.
Can you supply specially made furniture?
Yes, take a look at the
'Special Commissions'
page to view just a few of the bespoke furniture supplied in the past.
How can I pay?
Cheque
or we do take most credit
cards.
I can buy hardwood furniture at lower prices. Why is Teak more?
Our grade 'A' teak
is strong, heavy, and crafted by the Britannic skilled workforce. It is virtually maintenance free and will endure for many years. Therefore
it is much more cost effective to acquire furniture made from Teak. Our benches
employ a generous amount of teak, which make our furniture a lot heavier than
most others on offer. There are a
number of cheaper hardwoods used for outdoor furniture and all of them are
inferior to teak. Iroko is the most common of these woods and it does not have
the same life expectancy as teak, let alone the same touch, feel or aesthetic
quality. Teak furniture is not expensive when you relate the cost to its life
expectancy, you must remember this when comparing prices. You are not comparing
like with like when you compare teak with any other wood. See
About
teak
I have green stains on my teak bench. How can
I remove it?
Simply use a mixture of 3 parts water and 1 part
bleach and apply with a stiff brush. Please be sure to protect your hands by
using rubber gloves.
I want to buy a garden bench, can you engrave it for me?
Yes, just tell us what you want and we can arrange this
and we always confirm the details back to you. There is a charge for engraving. See
'Engraving'
Do I have to assemble my furniture when it is delivered?
No. All of our furniture is hand
built and shipped complete.
Where
can I view your furniture?
The workshop in South Gloucestershire has a show room where you can view the
products closely.
Does
your furniture come with a guarantee?
In
the unlikely event there is a structural failure or design fault we will replace
on a like for like basis or refund your money in full subject to sight of the
original invoice.
Can
I collect my order from you?
Yes,
providing we have sufficient notice. The workshop is in South Gloucestershire
near the M5.
How
do I look after my furniture?
Teak
is a natural product, it can be left out in the open all year round in any
weather. Its colour will gradually mellow to a graceful silver grey. The
character of your furniture will alter, but its strength will remain. See
About
teak
How
long will my furniture last?
Teak
furniture should last around fifty years if properly built in the first place. Only grade
'A' teak is used and crafted into the finest teak furniture. Teak resists both warping and rot.
Cracks
have appeared in my furniture, why?
This
is perfectly normal as the wood breathes and reacts to variations in the
moisture content of the air. The cracking tends to appear on the end grain
sections and usually happens early in the life of the furniture. Cracks come and
go depending on seasonal variations but rarely do they affect the strength,
performance or life expectancy of the item.
Should
I protect the furniture during Winter?
There
is no need to. It may need a washing down with soapy water in Spring before
use. |